Exceptional Customer Support!

Customer Support is a VERY important factor
when evaluating a new Business System.

Our experienced support staff know their responsibility is to keep your business system running smoothly and to keep YOU and your staff happy!

RIMSS's training program for the support staff can last more than one year, which ensures their knowledge is sufficient to begin helping you with your questions or problems.

With over 25 years behind us, we understand the importance of your business and the difficulties that occur during system down-time. This is why we guarantee a quick, and courteous response for ANY problem you may encounter!  Even on-site assistance can be arranged if required.

Support options:

• Phone Support:
  • Toll free: 800-766-4642
  • Monday through Friday
  • 7:30am to 6:00pm (Central Standard Time)
• Detailed Procedure Manuals are available for each system module
• Email Support